Shipping and Returns Policy

online shopping in Pakistan, Sweetcry.com provides you with a clear and transparent shipping policy.

Estimated delivery time

We understand the wait you experience when shopping online. That’s why we’re excited to deliver the product without a scratch and as soon as possible. we try to deliver your product into your hands as fast as possible, all online orders usually take 24-72 hours to be displaced. In a few cases, when the situation is uncertain it may take up to 7 working days. Like you, our valued staff likes to enjoy life as well. As such, the only times Sweetcry can’t deliver are Sundays and Public Holidays.

Free Shipping

Unless specified on the Product Detail Page, Sweetcry offers its online shoppers the enjoyment of free shipping. Where shipping charges are applicable, such as when we use our reliable courier service, we will inform you before you finalize your purchase product.

Shipping Invoice

Sweetcry provides a detailed shipping invoice on every order you place, mentioning the price, quantities, and shipping charges (where applicable). If you would like further clarification about Sweetcry payment options, feel free to contact us.

Shipping Invoice

Sweetcry provides a detailed shipping invoice with each order you place, outlining the price, quantities, and shipping charges (where applicable). If you would like further clarification about Telemart’s payment options, feel free to contact us on Mobile +923361115425.

Returns & Exchanges Policy


We will accept any unworn, unwashed products with original tags within 15 Days of purchase for a refund or an exchange.
Please return products with a copy of the invoice and highlight the reason for returning the items.
Customer needs to return the products through acceptable delivery i.e. courier or registered post on his own expense to our address.
Delivery Charges will not be refunded.
Refund requests will be processed within 7 working days after receiving the return products.
All returns should be sent to Sweetcry address For further queries about exchanges and returns, please contact us on +923361115425
Follow these steps to return or exchange your products:
i. Complete Return Form
If you are interested to return or exchange any portion of your online order, please fill the Return Form and include it with your return shipment.

ii. Repack Product
Please make sure that the item(s) you wish to return, along with the Return Form are included with your return shipment.
iii. Ship to address
Customer needs to return the items through acceptable delivery process i.e. courier or registered post on his own expense to the following address.

Office Timing

Monday to Saturday

10:30 AM to 10:30 PM

Office will be closed on Sunday and Public Holidays.

Need help?

Contact us at hello@sweetcry.com for questions related to refunds and returns.

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