Frequently asked questions (FAQs)

It’s easy. You just choose any item and add it to your shopping. Then click on checkout process

What’s your payment method?

Sweetcry accepts multiple payment methods such as cash on delivery, credit card/debit card, online bank transfer ATM transfer, etc.

What is Cash on Delivery (COD)?

We know it’s the easiest way to pay for your online shopping with cash. To enjoy this payment option, You just need to select the “Cash on Delivery” option when you book your order. You will receive a call from the customer care center before your product is sent to your door.

How will I pay by using a credit card?

If you have a credit card, You only need to choose to pay via credit card and enjoy a hassle-free payment. Sweet Cry is expanding this facility to all over the country. We’ll let you know when we add more branches. Stay connected!

Can I online Bank Transfer?

Yes, If you’re more comfortable paying with your online bank account, we give you the freedom to do so. After shopping online, Only choose “bank transfer” as your mode of payment. By using the latest encryption methods, we ensure your data is always safe and secure, allowing you to enjoy online shopping in Pakistan.

How I will return my product?

If you have any issues regarding the product. You can return it within 7 days. You may contact the sweetcry support center.

How can I track my order?

You can track your order by using an order tracking number.

Are there any shipping fees?

Sweet Cry offers free delivery on products above 2000.

Do you ship internationally?

Currently, SweetCry doesn’t offer international shipping. however for updating international shipping stay tuned !

How do I contact customer support?

You can contact on customer support center phone number or email.